Deliveries

SHIPPING FEES

Portugal and Spain – free ship (4-5 working days) / 7,5€ (2-3 working days) / 15€ (24H)

European Union + North America – free ship (4-5 working days) / 15€ (24H)

Rest of the world – 25€ (7-8 working days)

 

ORDER DELIVERY

Delivery days are from Monday to Friday. Delivery is not available on weekends or public holidays.

Customers can have orders delivered to their homes or offices only. Delivery will take place during normal business hours. Thus, in order to facilitate the delivery, customers are asked to specify their business address or some other address where someone will be available to receive the package.

 

I HAVE NOT RECEIVED MY ORDER

If you have not received your order by the projected delivery date and you have not been notified via email, please e-mail us at: onlineshop@alexandramoura.com (subject: I have not received my order”). We will do our best to make sure you still get your order